Boards

Boards provide a way to categorize and organize feedback within a workspace. Each board represents a distinct topic or type of feedback, making it easier for both your team and your users to find and submit relevant posts.

Common examples

Typical boards include:

• Feature Requests — Ideas and suggestions for new functionality.
• Bug Reports — Issues and defects reported by users.
• General Feedback — Open-ended feedback that does not fit a specific category.

You can create as many boards as your workflow requires.

Board properties

Each board has the following attributes:

• Name — The display name shown to users.
• Slug — A URL-safe identifier used in links and filters.
• Description — A short explanation of what the board is for.
• Sort order — A numeric value that controls the display order of boards in the interface.

How boards work

• Every post belongs to exactly one board.
• Boards appear as filters on feedback views, allowing users to browse posts by category.
• On the public board, users select a board when submitting new feedback.

Managing boards

Boards are managed from workspace settings. From there you can:

• Create a new board with a name, slug, and description.
• Edit an existing board’s name, description, or slug.
• Reorder boards by changing their sort order.
• Delete a board that is no longer needed.

Deleting a board does not automatically delete its posts. Decide how to handle existing posts before removing a board.